Inbound Services

The arriving client services facilitate in streamlining business processes. the standard services and timely response to client queries, order process, appointment planning, and technical support services area unit our strengths that creates hemoprotein world Infotech a whole package answer of outsourcing business processes.

To provide customers support within the most skilled and polite manner makes the complete distinction in initiating and increasing relationship with them. Our knowledgeable about and courteous arriving client services facilitate firms in building long–term relationship with their purchasers and within the most cost-efficient manner.

  • Appointment Setting
  • Catalog Sales
  • Customer Service
  • Answering Service
  • Database Management
  • Dealer Locator Service
  • General Information
  • Literature Fulfillments
  • MarketResearch Surveys
  • Membership Applications

To satisfy the client is that the key to any business. HB GLobal Infotech perceive this reality and so designed a separate team to expeditiously method the orders and manage the info for the purchasers. Our order process services initiates as shortly because the client requests for info, or order for a product or service.

Our process involves:
  • Receive request for the order
  • Collection and management of the request/ order.
  • Analyze orders according to defined categories.
  • Prepare documents and mange online back-up.
  • Order processing.
  • Order realization.

Answering services ar a form of services wherever the skilled provides all the knowledge associated with your company. The skilled United Nations agency is handling such services ought to have complete and in depth information of the product/service and conjointly regarding the corporate. HB Global Infotech is thought for its quality and timely services. Our 24*7 respondent services helps the shopper in managing and process the messages of the purchasers and respond consequently.

We provide answering services in various segments
  • Searched pricing
  • Attorney
  • Cable
  • Cell phone
  • Contractors
  • Industry Information
  • Mail receiving
  • Virtual office

Technical help currently has become the key outsourcing services from simply creating calls in BPO business. The added services at HB Global Infotech includes:

  • Technical support with respect to product/service knowledge or information.
  • Real time reporting with the help of our experts
  • Strategizing business processes and assists in pre & post-sales for technical support products.
  • The other services includes: web site support, application support, product support, high end technical support, customer support

Inbound teleselling services facilitate the client in receiving prompt and substantiating response on company's behalf. The client will raise their queries, method their orders, and acquire data regarding the merchandise and the other product connected services around the clock.

HB Global Infotech with its distinctive medium systems and virtuoso professionals give consultation and knowledge in relevance company's merchandise, orders or services.